Legal

Privacy Policy

Effective Date: 1 January 2025 ยท Last Updated: 1 January 2025

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NomikPro (operated by Getnomik) is committed to protecting your privacy. This Policy explains what information we collect, how we use it, how we protect it, and your rights. By using our platform, you consent to the practices described here.

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Our Core Privacy Promise

We never sell your data. We never disclose the identity of your assigned CA or legal professional. Your information is used only to deliver your service. That is our commitment to you โ€” always.

1. Information We Collect

We collect the following types of information when you use NomikPro:

Personal Information

  • Name, email address, phone number, and residential or business address.
  • PAN, Aadhaar, and other government-issued identification (where required for service delivery).
  • Business registration details, GST numbers, and financial information relevant to the service requested.

Technical Information

  • IP address, browser type, device information, and usage data collected automatically when you use our platform.
  • Cookies and similar tracking technologies used to improve platform performance and user experience.

Uploaded Documents

  • Any documents, certificates, or files you upload as part of a service request.

2. How We Use Your Information

Your information is used solely for the following purposes:

  • To fulfil and deliver the services you have requested.
  • To communicate with you about your request, including status updates and follow-ups.
  • To send important compliance reminders, renewal notices, and platform announcements.
  • To improve the quality, reliability, and features of our platform.
  • To comply with applicable laws, regulatory requirements, and legal obligations.

We do not use your personal information for advertising profiling and do not sell your data to third parties under any circumstances.

3. Non-Disclosure of Partner Professionals

NomikPro operates on a white-label partner model. The identities of the Chartered Accountants and legal professionals assigned to your requests are never disclosed to users, other platform users, or any third party. Partner professionals are contractually obligated to maintain full confidentiality regarding client information and their association with NomikPro.

4. Data Sharing

We do not sell, rent, or trade your personal information. Limited data sharing occurs only in the following circumstances:

  • With partner professionals (where necessary) strictly for the purpose of fulfilling your service request.
  • With government authorities and regulatory bodies as required by law or for the purpose of completing a statutory filing.
  • With payment processors to facilitate secure transactions.

All third parties with whom we share data are required to handle it in accordance with applicable data protection standards.

5. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption (AES-256 at rest, TLS in transit). We implement access controls, regular security audits, and intrusion detection measures to protect your information from unauthorised access, loss, or misuse.

Document files are retained for the period necessary to deliver your service and for a minimum of three years thereafter for legal and audit purposes, unless you request deletion in accordance with your rights.

6. Cookies

We use essential cookies to operate our platform and analytical cookies to understand how users interact with it. You can control cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use core platform features.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your data, subject to legal retention requirements.
  • Withdraw consent for non-essential data processing at any time.

To exercise any of these rights, contact us at privacy@nomikpro.in.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notification. Continued use of NomikPro following such notification constitutes acceptance of the updated policy.

9. Contact

For privacy-related queries or concerns, contact our Data Protection Officer at privacy@nomikpro.in.